kenos consulting are specialists in human capital transformation and work with leaders across global organisations to help them: develop core skills and potential, engage employees, identify and retain top talent.

Sophie Kenos Silhouettes About

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A passion for performance

At Kenos Consulting we work closely with managing directors of global businesses, human resources directors and talent managers to find practical ways to execute their people plans.

Kenos help organisations, develop core skills, draw out potential, engage employees and retain top talent. We offer fast results and exceptional value for money compared to larger consultancies and above all, we've a proven track record with some of the largest financial institutions in the world.

Sophie Kenos is the founder of Kenos Consulting. She has made her name as a thought-leader and a trusted partner to executives in over four continents and 25 countries, with extensive global networks. Sophie has worked with several major finance and insurance institutions with up to 180,000 employees, as well as with one of the world's most prestigious consulting firms.

The Kenos Consulting ethic is therefore rooted in taking a grounded and practical approach; making the most of local knowledge, and using a deep understanding of the corporate world. This means that Kenos work with you hands-on, helping you to execute tasks according to your strategic requirements.

services

Kenos work hand-in-hand with organisations to get tangible results, particularly in challenging times of change or transformation. Our work typically focuses on any of these 6 key areas:

  • Retention We identify your high performers and high potentials through a talent review process which leads to development and succession plans.
  • Talent Management We design and deliver management development programs that offer your organisation a competitive edge.
  • Culture Transformation We assess your organisation's current and desired culture against key cultural drivers such as processes, policies, systems, rewards, structure and leadership.
  • Employee Engagement We specialise in the engagement of Generation Y and have fruitful and practical ways to engage your employees.
  • Leadership Development We work together with you to make your leadership pipeline more robust and nimble for times of growth through a variety of targeted interventions.
  • Human Capital Strategy We design solutions for Human Capital transformation that address key business issues such as workforce compositions, talent shortages, competitor analysis and globalisation.

Case stories

A Leading Financial
Services Company -

Global Talent Strategy

Business need: Three years ago two companies in financial services merged, which meant that it was necessary to align the way the workforce was developed to create consistency.

Outcome: To achieve this consistency, Sophie Kenos designed and executed a global talent development framework for over 48,000 employees as well as implemented a leadership and management strategy for the company’s growth centre in India.

Accenture -

Human Capital Strategy

Business need: In order to reach aggressive targets on revenue and growth for Accenture’s three to five year business strategy, Accenture needed help with forming a commercially applicable program for talent management and retention.

Outcome: Sophie Kenos partnered with senior leadership teams in 11 countries to develop strategic people plans. These plans included quantifying future workforce compositions, sourcing global talent pools, assessing external human capital trends and evaluating internal human capital processes in order to improve business performance. In doing so, this helped Accenture achieve their expansion ambitions by aligning their business strategy with their Human Capital Strategy.

KPMG -

Leadership Development

Business need: KPMG needed to build strength across the senior management teams in the UK.

Outcome: Sophie Kenos created a Leadership competency framework as well as developed and implemented a new Leadership Development program for KPMG in the UK. The system built is still being used after 6 years and is currently providing people with the skills and knowledge they require.

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Case stories

Santander
(Abbey National Bank) -

Performance Culture

Business need: Abbey National’s need was to build a performance culture by bringing all lines of business together to one common platform during uncertain times.

Outcome: Sophie Kenos managed and implemented a Performance Culture program across the two top levels of the organisation and engaged over 180 leaders at executive and director levels to build a common platform of performance.

ANZ Banking Group -

Learning & Development

Business need: At this time ANZ was a pioneer in the world of banking technologies and wanted to set up one of the first national call centres in the Australian banking system.

Outcome: Sophie Kenos led the design and delivery of training courses for over 300 call centre employees. The call centre has been going strong for over 10 years.

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testimonials

“Sophie Kenos partnered with Senior Executives in over 20 countries across Accenture to develop our leadership pipeline, engage our Generation Y workforce and retain our top performers. Sophie worked with senior management teams to facilitate alignment of our culture, operating model, talent management practices and strategic intent which ultimately helped us and our clients reach their performance targets”

Prithvi Shergill, Senior Vice President, Human Resources, Accenture, India

“Sophie Kenos proved invaluable in the development of a highly innovative emerging leaders program for future KPMG leaders. Sophie identified and developed the original Leadership competencies for the EMEA region and was responsible for the overall co-ordination of the project and for collating the diverse research”

Akber Pandor, Head of Leadership Development, KPMG Europe LLP, London

“Sophie worked with me on a change transformation program worth $700 million and was responsible for the development and pilot of training programs nationally as a result of a large system implementation. Sophie Kenos challenged traditional thinking and managed senior stakeholders building confidence in times of critical deadlines. I highly recommend Kenos Consulting for their professionalism, expertise and ability to deliver results”

Keith Questel-Lewis, Change Manager, Royal & Sun Alliance, UK

“Sophie Kenos quickly understood the culture of our Organisation by designing an Assessment Centre which helped us understand the strengths and opportunities that led to the development of our Senior Managers. I really appreciated her strong commitment with the project and with the management team”

Oscar Portabales, CEO, Isban, USA

“We needed to develop a comprehensive and practical Human Capital strategy for our business to support our ambitious growth plans. I was impressed by Sophie Kenos’ ability to manage the various stakeholders while undertaking this exercise, being critical, where required, without sounding critical. Eventually a very pragmatic roadmap was developed which everyone bought into”

Sandeep Biswas, Managing Partner, Resources Operating Group, Accenture, India

“Sophie Kenos made an immediate impact. Put together at speed, she came in and worked with the Intermediaries team to understand the key drivers behind the underlying dynamic. Intelligent and engaging insight coupled with energetic and positive facilitation, enabled us to cleanse the historical baggage, assumptions and divisions and move forward in a collective and positive way. I believe the work with Sophie proved a clear watershed for the team”

Mark Selby, COO for Retail Banking, Santander, UK

“In my role as Human Capital & Diversity Lead for Accenture I worked together with Sophie Kenos to analyse and develop action plans for our region. Sophie Kenos is very knowledgeable and hard working and creates a very positive working environment. I felt energised working alongside Sophie and the outcomes produced were very actionable producing measurable, positive results”

Nils Øveraas, Country Managing Director, Accenture, Norway

Contact

Get in touch

Kenos Consulting

2nd Floor
Berkeley Square House
Berkeley Square
Mayfair
London W1J 6BD

M. +44 (0)7909 449 444

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